With the end of 2021 already in sight, this is a good time to take a look at some of the trends that will define the future of work and business in 2022 and beyond.
The Consumer-Centric Approach Is Here to Stay
From supply chains to our daily habits, the COVID-19 pandemic put the world on its head. However, an unexpected consequence of this almost total disruption was a newfound focus on the customer.
The thing about convenience is that once customers experience it, they begin to expect it as a given. So it’s easy to see why contactless payment alternatives and curbside pickup are only some of the innovations brought about by the pandemic that are here to stay.
Work also experienced a radical and sudden transformation during the pandemic. Companies have realized that remote work is feasible using today’s digital tools. A worldwide talent pool is now available, posing new challenges and opening up exciting possibilities. Workers, on the other hand, have discovered the possibilities of a world without commutes, and want to hold fast to it.
You may not notice it, but artificial intelligence is already part of our everyday lives. AI is picking the movies you’re shown when you scroll Netflix and is the hand moving the strings behind the scenes when you visit a travel booking website.
This influence is destined to become more visible over the next few years. From algorithms that help you find the optimal scheduling for your online ads to even smarter personal assistants similar to Apple’s Siri or Google’s Assistant, artificial intelligence will transform the way we do business, make purchases, and interact with family and friends.
More Tips to Propel Your Business Forward
Read these previous posts for more tips that cover every aspect of the management of your organization, from communication to online security.
- Handling difficult conversations at work
- How to deal with the wave of post-pandemic career changes
- What is timeboxing?
- How to stop procrastination
About the Greater Riverside Hispanic Chamber of Commerce
At the Greater Riverside Hispanic Chamber of Commerce (GRHCC), our core mission is supporting small businesses and economic development with advocacy, business referrals, marketing opportunities, training programs, student internships, and scholarships.