As this year is coming to an end, we have the opportunity to analyze our blenders and successes and find ways to identify our mistakes so that we don’t make them again. Also, we get the chance to look at what will come and what is ahead of us. This way, we can prepare and plan accordingly ahead of time. Therefore, we collected a list of 4 small business trends for 2019 that changed the rules of the game as we knew it.
To begin with, there was more interest in cybersecurity and protecting customer data than ever before. Also, artificial intelligence kept on improving, along with machine learning. The rise of subscription services couldn’t be denied either. Lastly, we are seeing that there was a lot of interest in focusing on employee wellness at work. These are some of the most relevant small business trends for 2019 we want to pay attention to.
Cybersecurity and Customer Data
One of the biggest small business trends for 2019 was paying a lot of attention to cybersecurity. Protecting our customers’ data, and our own, too, has become a huge priority. Companies of any size can be vulnerable, which is why we need to work on this area. Investing in a proper security network, developing protocols, and training our employees are some of the aspects we need to consider when improving our cybersecurity.
Artificial Intelligence and Machine Learning
During the last couple of years, artificial intelligence and machine learning technologies have grown enormously. Even when there is a concern from some sectors, the overall attitude towards AI is positive. Implementing these technologies to some of our processes can bring many benefits. However, we need to prepare for a change in the roles of AI. In the coming years, it will do more than just automation, and several roles might have to evolve or be created. Nevertheless, we shouldn’t worry about robots taking over our jobs. The focus of AI technology is to help human workers, not replace them.
The Rise of Subscription Services
One of the most interesting small business trends during 2019 was the growth and development of subscription services. Even when this isn’t quite an innovative way of doing business, there is a new wave of entrepreneurs taking such a model to new places. One example is the clothing rental industry that works under the subscription model. Other industries that are following such example include food, beauty, and lifestyle.
Employee Wellness at Work
Companies are not only changing the way they interact with their customers. They are looking for new ways of interacting with their employees, too. There has been a growing interest in developing employee wellness programs in the workplace recently. This trend only kept on growing this year, and the future will definitely bring a positive change to the work environment. From the way office buildings are being designed, to incorporating yoga classes and resting areas, employee wellbeing is more important than ever.